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Business Online Banking

Anytime, anywhere cash management is what business customers look for and appreciate, and Business Online offers 24/7 online banking designed to exceed your expectations. We can customize the capabilities of your business online experience to fit the needs of your business today, and expand them as your business grows.

Business Online Capabilities

  • 24x7 Real account activity and history
  • Inter-account transfers
  • Make loan payments
  • Issue stop pays
  • View statements and check images
  • Flexible access and dual control options
  • Export transactions to Quicken, Quickbooks, or CSV
  • Hardware token-based multi-factor authentication
  • Notifications with Notifi

Integrated and comprehensive bill pay service for business customers.

  • One-stop Dashboard provides simple interface to bill pay activities
  • Bill reminders to notify of upcoming bills

A complete end-to-end ACH transfer solution.

  • Originate your company's payroll, billing files, or vendor payments
  • Flexible access and dual control options

Flexible funds management solution to make domestic wire transfers.

  • Submit Wire transfers or create a template for reoccurring transfers
  • Flexible access and dual control options

Protect your business from paying fraudulent checks.

  • Effectively validate checks presented for payment and prevent fraudulent checks from being paid

Find answers to your online banking questions right here! Don't see your question? Contact us anytime.

What number can I call for online banking support?

What accounts are accessible online?

What web browsers are able to use the Alden State Bank Business Online Banking System?

What level of security is required?

Do I need any other software for online banking to work?

How do I enroll to use the Alden State Bank Business Online Banking System?

Can I edit my online banking profile?

What type of accounts can I transfer funds to and from?

Can I make loan payments online?

When will my funds be transferred?

When I make a transfer, what assurance do I have that the transfer has occurred and how can I identify my transaction to the bank?

Can I view a copy of a check I wrote?

What does it cost to use the Alden State Bank Business Online Bill Payment System?

Who can I pay with my Alden State Bank business online bill payment?

How do I make a bill payment?

Can I make future bill payments using the Alden State Bank Online Bill Payment System?

Why am I receiving an error when trying to access bill payment stating 3rd party cookies must be enabled?

What if I no longer wish to use the bill payment option?

What is a token?

What is ACH Manager?

How do I enroll into ACH Manager?

How much does it cost to use ACH Manager?

What is Wire Manager?

How do I enroll into Wire Manager?

What does it cost to use Wire Manager?

What is Positive Pay?

What does it cost to use Positive Pay?

What is Notifi?

How do I enroll into Notifi?

Can I create/edit templates and user access?

Can I use Quicken and QuickBooks with online banking?

What is the Alden State Bank's routing or ABA number?

 What number can I call for online banking support?

You can call 716-937-3381 or email [email protected].

What accounts are accessible online?

Almost any account held at the bank is viewable online.

What web browsers are able to use the Alden State Bank Business Online Banking System?

  • Apple Safari (Supported)
  • Google Chrome (Supported)
  • Mozilla Firefox (Supported)
  • Microsoft Internet Explorer 11.0 (Supported)
  • Microsoft Edge (Supported)

What level of security is required?

In order to ensure that the exchange of information over the internet is kept secure and confidential, special encryption (coding of the information), and decryption (decoding of the information) is necessary. Web browsers utilize this encryption methodology and allow varying degrees, or levels, of security to be used. The Alden State Bank Online Banking System uses the Norton Secured Digital Certificate to verify its web authentication and identity for secure e-commerce and communications over the internet.

We require that browsers use 128-bit encryption to exchange information. This is the highest level of online security available and it poses the least risk for external violation.

For check if you have 128-bit encryption enabled visit: https://www.fortify.net/sslcheck.html.

Do I need any other software for online banking to work?

One of the features of the Alden State Bank Online Banking System is the ability to retrieve checking or savings statements and view them on the computer screen. In order to view these statements, your personal computer needs to have Adobe Acrobat Reader DC installed.

This software is free of charge and can be downloaded from the internet at http://www.adobe.com/products/acrobat/readermain.html.

How do I enroll to use the Alden State Bank Business Online Banking System?

To enroll into Alden State Bank Business Online Banking, you will have to complete an enrollment application and return it to Alden State Bank. Call 716-937-3381 or visit your local Alden State Bank branch location for more information.

Can I edit my online banking profile?

Yes, you can edit your online profile by selecting the profile icon in the top-right corner of online banking. From the profile page you can edit your password, challenge questions and email.

What type of accounts can I transfer funds to and from?

You can transfer money between any of your checking or savings accounts except for your passbook savings accounts. You will still be able to view your passbook savings balance online.

Can I make loan payments online?

Yes, you can. Just navigate to the transfer section and select the loan you want to pay, input a dollar about and date and then complete the transfer.

When will my funds be transferred?

All transfers initiated before 4:00 pm Eastern Standard Time will be made when entered.

When I make a transfer, what assurance do I have that the transfer has occurred and how can I identify my transaction to the bank?

When you make a transfer of funds, you will receive a confirmation number. This number is proof that the transaction has taken place. The confirmation number is also used by the bank in resolving any problem with the payment or transfer that may occur. Please record the confirmation number in your check register or print the confirmation screen in case you need to verify the payment at a later date.

Can I view my current savings and checking statements in the Alden State Bank Online Banking System?

Yes. The system will show the current activity on your account since your last statement. The system will also show the previous 18 months of statements for your accounts. You can view archived statements on your screen and even print them on your home printer. For archived statements, first click on the account and then choose "Documents."

Can I view a copy of a check I wrote?

Yes. Click on the account and on the right-hand side input the amount, check number or date under “Search transactions” and then select “Search”. Next, click on the check number displayed in the transaction list to view the front and back of the check. You can also print a copy of the check.

What does it cost to use the Alden State Bank Business Online Bill Payment System?

For business accounts you will be charged $5 per calendar month. The monthly fee will be charged to your account on the last calendar day of each month.

Who can I pay with my Alden State Bank business online bill payment?

You can make a payment to almost any individual or business that presents you with an invoice for a service or purchase. You cannot pay bills online to government entities, for court directed payments such as alimony and child support, or to payees located outside of the United States.

How do I make a bill payment?

Using the Alden State Bank Business Online Banking System click “Payments & Transfers” at the top of the page and then click “Bill Pay”. This will take you to the bill payment section of online banking. From here you will be able to add a new payee, edit an existing payee, make a payment and create/edit a scheduled payment.

Can I make future bill payments using the Alden State Bank Online Bill Payment System?

Yes. You can schedule bill payments up to one year in advance. When creating a payment, you can indicate if a bill is to be paid immediately or on a future effective date.

Why am I receiving an error when trying to access bill payment stating 3rd party cookies must be enabled?

3rd party cookies and cross-site refencing needs to be enabled to access bill payment. These will be a device or browser setting depending on how you are accessing bill payment.

What if I no longer wish to use the bill payment option?

You may cancel the service at any time by contacting us by mail, telephone, email or in person. You must have available the account number of the account to which bill payment is tied. As a business account customer that has used the bill payment option during the calendar month, we receive your request to cancel, you will be billed a final charge of $5 for that month. We may require written confirmation of your authority to cancel the bill payment service.

What is a token?

A hard token is a handheld device that is provided by Alden State Bank and generates a one-time password (OTP). This allows customers to qualify to make high-risk transactions (ACH/Wire) or give approvals.

What is ACH Manager?

ACH Manager is a complete, end-to-end ach transfer solution that offers customers the convenience of ACH transfer processing, an online view of transfer history, email alerts for exception items, and immediate notification of transfer approval.

How do I enroll into ACH Manager?

ACH Manager can be requested and has to be set up by Alden State Bank. Please contact us at 716-937-3381 for more information.

How much does it cost to use ACH Manager?

To utilize ACH Manager there will be a $15 monthly fee, $0.10 per debit item fee and a $0.10 per credit item fee.

What is Wire Manager?

Wire manager offers flexible funds management capabilities that enables businesses to make domestic wire transfers.

How do I enroll into Wire Manager?

Wire Manager can be requested and has to be set up by Alden State Bank. Please contact us at 716-937-3381 for more information.

What does it cost to use Wire Manager?

To utilize Wire Manager there will be a $10 monthly fee as well as a $25 per wire fee. Additional fees may apply.

 

What is Positive Pay?

Positive Pay is a comprehensive means for preventing fraudulent activity by supporting item inquiry, maintenance, review, and exception handling capabilities.

What does it cost to use Positive Pay?

To utilize Positive Pay there will be a $35 one-time fee.

What is Notifi?

Notifi is a real-time, enterprise-wide alerting and notification system. It offers the relevant, real-time information you want—where and when they want it. There are numerous alerts on account security, balances, transactions, transfers, ATM/Debit Cards and more that can be configured once enrolled into Notifi.

How do I enroll into Notifi?

To enroll into Notifi and configure notifications log into your Alden State Bank online banking account and navigate to the Home Page. While on the Home Page scroll to the Alerts section and click enroll.

Can I create/edit templates and user access?

Yes, to edit any template that you created, set up new employees or edit current employee access just navigate to the “Administration” tab. Only administrators set up during enrollment will have access to this page.

Can I use Quicken and QuickBooks with online banking?

Yes, please navigate to https://www.aldenstate.com/intuit for more information.

What is the Alden State Bank's routing or ABA number?

022309611

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